Terms and Conditions | Newcastle Electrician & Solar Services
 
Welcome to EC-LEC, your trusted local electrician in Newcastle, NSW. By using our electrical services—including solar installations, emergency call-outs, and general maintenance—you agree to the following terms and conditions. We are committed to providing safe, compliant, and high-quality electrical work throughout Newcastle, Lake Macquarie, Maitland, and the greater Hunter region.
 
 
1. 
Scope of Electrical Services
 
We offer a full range of electrical services, including:
 

• Residential and commercial electrical work

• Solar panel installation and maintenance

• Emergency electrical repairs (24/7 availability)

• Switchboard upgrades, lighting, wiring, and safety checks

 
All services are provided by licensed Newcastle electricians and comply with Australian electrical standards.
 
 
2. 
Quotes & Pricing
 

• All quotes are free and valid for 30 days

• Additional costs may apply for unexpected site issues or variations

• Emergency call-out fees apply for after-hours or urgent jobs

 
 
3. 
Emergency Electrical Services
 
We provide 24/7 emergency electrical call-outs across Newcastle and surrounding areas. Urgent response fees apply and will be clearly communicated at the time of booking. Payment is typically required upon job completion unless otherwise agreed.
 
 
4. 
Solar System Installations
 
Our solar services include design, installation, and maintenance. We use Clean Energy Council-approved components and provide performance estimates based on site conditions. Solar warranties vary depending on products and manufacturers.
 
 
5. 
Payment Terms
 

• Full payment is due within 7 days of invoice

• Deposits may be required for larger or solar-related projects

• Late payments may incur interest or collection fees

 
 
6. 
Cancellations & Rescheduling
 

• Minimum 24 hours’ notice is required to cancel or reschedule a booking

• Missed appointments or short-notice cancellations may incur a fee

 
 
7. 
Warranties & Guarantees
 

• Workmanship warranty: [e.g., 12 months]

• Product warranties as per manufacturer

• We are not responsible for damage caused by misuse or third-party alterations

 
 
8. 
Site Access & Safety
 
You must provide clear and safe access to the job site. Work may be postponed or declined if the site is unsafe or if conditions have not been properly disclosed in advance.
 
 
9. 
Service Area
 
We proudly service:
 

• Newcastle NSW

• Lake Macquarie

• Maitland

• Port Stephens

• Surrounding Hunter Valley suburbs

 
 
10. 
Governing Law
 
These terms and conditions are governed by the laws of New South Wales and apply to all electrical and solar services provided by EC-LEC.
 
Contact Us
📍 Newcastle, NSW
📞 0422365058
📧 eclec.electrical@gmail.com
📆 Request a free quote today